Network Support Specialist

Job Description

Are you ready to take your IT skills to the next level? As a Network Support Specialist at Tech Innovations Inc., you will play a crucial role in maintaining and enhancing our network infrastructure. You will diagnose network issues, provide technical support, and ensure efficient communication systems, directly impacting our on-site operations.

Responsibilities

• Maintain active communication with users to anticipate needs.
• Evaluate network performance and suggest improvements.
• Collaborate with IT management on complex projects.
• Ensure compliance with IT security policies.
• Manage and coordinate network-related projects.
• Provide insights into emerging technologies for network enhancement.

Requirements

Education

• Bachelor's degree in Information Technology or a related field

Experience

• Minimum 3 years of experience in IT support roles

Technical Skills

• LAN/WAN Technologies
• VPN Configuration

Soft Skills

• Adaptability
• Customer Service Orientation

Certifications

• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Experience with Cloud Networking: Experience in managing networks in cloud environments.
• Familiarity with ITIL Practices: Knowledge of Information Technology Infrastructure Library (ITIL) practices.

Benefits

• Comprehensive health cover.
• Pension scheme with matching contributions.
• Training and certifications support.
• Employee assistance programs.

Company Culture

• Innovation Driven: We are an organisation that thrives on innovation and creativity.
• Diversity Commitment: We are committed to fostering a diverse and inclusive workplace.
• Employee Engagement: We prioritise employee engagement and satisfaction.