Historical Site Guide

Job Description

As a Historical Site Guide, you will be responsible for leading engaging tours through some of York's most iconic historical sites. You will share captivating stories, historical facts, and ensure that visitors have a memorable experience while fostering an appreciation for our cultural heritage.

Responsibilities

• Deliver historical narratives that resonate with visitors of varying ages.
• Manage the logistics of tour groups to ensure smooth operations.
• Encourage and promote conservation efforts during tours.
• Document visitor feedback and share insights with team members.
• Utilise technologies for scheduling and visitor management.
• Assist in promotional activities for the tourism branch.
• Coordinate with external vendors for events and special tours.

Requirements

Education

• Degree in Cultural Heritage Management is a plus

Experience

• Experience in public speaking or performing arts is advantageous.

Technical Skills

• Proficiency in multiple languages

Soft Skills

• Strong organizational skills

Certifications

• CPR and First Aid Certification

Languages

• English: Fluent

Advantageous

• Experience with visitor management systems: Familiar with tools that help manage visitor schedules and group sizes.
• Training in customer engagement techniques: Specialized training to improve visitor interactions and satisfaction.

Benefits

• Comprehensive training and support.
• Health benefits including dental and vision care.
• Pension scheme with employer contributions.
• Opportunities for career advancement.

Company Culture

• Passionate Team: Join a team that is dedicated to sharing knowledge and passion for history.
• Inclusive Environment: We promote diversity and foster an inclusive workplace for all.
• Continuous Improvement: We value learning and provide opportunities for personal growth.