VoIP Engineer

Job Description

We are seeking a skilled VoIP Engineer to develop and manage our VoIP solutions. The ideal candidate should have a strong understanding of telecommunications protocols and experience in system configuration. You will play a pivotal role in enhancing our communication services for clients.

Responsibilities

• Monitor and optimize VoIP call quality and reliability.
• Assist in the planning and execution of VoIP projects.
• Work with vendors for hardware and software solutions.
• Create and maintain user guides and technical documentation.

Requirements

Education

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience

• 4+ years of experience in VoIP and telecommunications environments

Technical Skills

• IP Networking
• VoIP System Configuration

Soft Skills

• Teamwork
• Adaptability

Certifications

• CompTIA Network+

Languages

• English: Fluent

Advantageous

• Experience with Cloud Communication Platforms: Knowledge of cloud-based VoIP solutions and services.
• Familiarity with Security Protocols: Understanding of security measures necessary for VoIP implementations.

Benefits

• Competitive salary with performance reviews.
• Health, dental, and vision coverage.
• Generous holiday entitlement.
• Opportunities for professional development.

Company Culture

• Innovation: We embrace innovation and encourage our team members to explore new ideas.
• Team Spirit: We value teamwork and collaboration, creating a supportive environment for our employees.
• Professional Growth: We are committed to providing opportunities for continuing education and advancement.