First-Line Supervisor of Mechanics, Installers, and Repairers

Job Description

As a First-Line Supervisor, you will oversee the operations of our workshop team, ensuring that all vehicle repairs and maintenance tasks are executed to the highest standards. You'll manage a team of skilled mechanics, delegating responsibilities and ensuring timely completion of all work.

Responsibilities

• Oversee daily operations of the workshop, ensuring optimum workflow and quality.
• Conduct technical inspections and oversee diagnostics to ensure accurate repairs.
• Lead the team in meeting targets and maintaining high-quality service.
• Serve customers with professionalism and ensure their satisfaction.
• Integrate new repair technologies and techniques to keep the workshop state-of-the-art.
• Ensure compliance with industry standards and regulatory guidelines.
• Organize workshop layout and workflow for maximum efficiency.
• Provide ongoing coaching and training for staff on emerging technologies.
• Prepare workshops for inspections and audits as necessary.
• Facilitate team meetings and encourage open communication among staff.

Requirements

Education

• Bachelor's degree in Automotive Engineering is preferred
• Additional certifications in management are a plus

Experience

• 5+ years of experience in the automotive repair sector with supervisory experience

Technical Skills

• Diagnostic Equipment Proficiency
• Customer Service Skills

Soft Skills

• Problem-Solving
• Time Management

Certifications

• Management and Leadership Training
• Electric and Hybrid Vehicle Training

Languages

• English: Fluent

Advantageous

• Familiarity with workshop management software: Experience in using software to streamline workshop operations.
• Flexible approach to changing work requirements: Ability to adapt to shifting demands within the workshop environment.

Benefits

• Generous salary with performance bonuses
• Flexible working conditions
• Employee discounts on services
• Training and development opportunities

Company Culture

• Innovation: We embrace changes that move us toward cutting-edge automotive solutions.
• Inclusivity: Our workplace is inclusive and respects diversity in all its forms.
• Work-Life Balance: We understand the importance of balancing work and personal life, offering flexible working arrangements.