E-commerce Manager

Job Description

We are seeking an E-commerce Manager to spearhead our online sales initiatives. The successful candidate will manage our e-commerce platform, strategize digital marketing campaigns, and drive revenue growth through analytics and customer engagement.

Responsibilities

• Craft and implement e-commerce strategies to maximise revenue generation.
• Lead monthly reviews of online performance and reporting to senior management.
• Engage with customers through various channels to enhance brand loyalty.
• Manage budgets and allocate resources towards successful e-commerce initiatives.
• Stay updated on industry developments and competitor strategies.
• Coordinate with customer service to address issues related to online purchases.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree in E-commerce or Business is a plus

Experience

• 5+ years in an e-commerce management role

Technical Skills

• E-commerce Strategy Development
• Digital Advertising

Soft Skills

• Leadership
• Customer Focus

Certifications

• HubSpot Inbound Marketing Certification
• Certified E-commerce Professional (CEP)

Languages

• English: Fluent

Advantageous

• Experience in leading a team: Proven experience in managing and mentoring a team of marketing professionals.
• Knowledge of data privacy regulations: Familiarity with GDPR and other regulations impacting e-commerce.

Benefits

• Comprehensive health benefits package.
• Performance bonuses and incentives.
• Generous vacation and leave policies.
• Opportunities for career advancement.

Company Culture

• Growth-Focused: We believe in nurturing talent and providing opportunities for personal and professional growth.
• Collaborative Spirit: Working together is at the heart of what we do—ideas are shared freely and celebrated!