IT Operations Coordinator

Job Description

We are seeking an IT Operations Coordinator to support our IT team in maintaining and optimizing our technology infrastructure. The successful candidate will play a crucial role in coordinating IT operations, enhancing system performance, and ensuring user satisfaction.

Responsibilities

• Oversee daily IT operations to ensure systems are functioning correctly.
• Address user inquiries and support requests promptly.
• Conduct regular audits of IT systems and processes.
• Maintain IT inventory, including hardware and software assets.
• Participate in the development of IT policies and procedures.
• Support the configuration and installation of new IT equipment.
• Engage with vendors and service providers to address operational needs.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 3+ years in a relevant IT role

Technical Skills

• Troubleshooting
• Microsoft Office Suite

Soft Skills

• Customer Service
• Adaptability

Certifications

• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Experience with IT Security Practices: Understanding of fundamental IT security principles and practices.
• Project Management Experience: Familiarity with project management methodologies and tools.

Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company contribution
• Paid time off and employee wellness programs
• Opportunities for remote working

Company Culture

• Continuous Learning: Our team is dedicated to continuous learning and development, with regular training sessions and workshops.
• Work-Life Balance: We understand the importance of work-life balance and strive to provide flexible working conditions.
• Employee Recognition: We celebrate the achievements of our employees, recognising hard work and dedication.