E-commerce Manager

Job Description

We are on the lookout for a dynamic E-commerce Manager to spearhead our online initiatives in Cardiff. The ideal candidate will possess a robust understanding of digital marketing strategies and a knack for driving sales through innovative e-commerce solutions. You will oversee the website's performance, collaborating with marketing and IT teams to optimise user experience and conversion rates.

Responsibilities

• Direct the e-commerce operations to ensure all aspects are running efficiently and effectively.
• Establish performance KPIs for the e-commerce team and manage their progress.
• Work closely with the digital marketing team to refine SEO strategies and content marketing efforts.
• Monitor and adjust product pricing strategies based on market analysis.
• Conduct competitor analysis to identify gaps and leverage opportunities.
• Engage in strategic planning and budget management for the e-commerce department.
• Develop strategies for customer acquisition and retention via online channels.
• Implement technologies for improved website functionality and user experience.
• Foster partnerships with key stakeholders to enhance overall brand presence online.
• Provide ongoing training and development for the e-commerce team.

Requirements

Education

• Bachelor's degree in a relevant field such as Marketing or Business
• Master's degree is preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• CRM Software
• PPC Advertising

Soft Skills

• Strategic Thinking
• Problem-solving

Certifications

• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Knowledge of international e-commerce: Understanding global market trends and consumer behaviour.
• Experience in B2C and B2B e-commerce strategies: Proven record of developing strategies for both business-to-consumer and business-to-business markets.

Benefits

• Attractive salary with annual reviews
• Health, dental, and vision insurance
• Remote work options available
• Employee discounts on products and services

Company Culture

• Growth Mindset: We believe in continuous learning and personal growth for all employees.
• Customer-Centric Focus: Every decision we make puts our customers at the heart of our strategies.