Computer, Automated Teller, and Office Machine Repairers

Job Description

We are seeking a skilled Computer, Automated Teller, and Office Machine Repairer to join our dedicated technical support team. The successful candidate will provide expert troubleshooting, maintenance, and repair services to ensure the optimal performance of various computer and office machines.

Responsibilities

• Provide direct support to clients, ensuring timely resolution of technical issues.
• Maintain inventory of spare parts and track repair status.
• Conduct regular maintenance checks on automated teller machines.
• Develop training materials for end-users.
• Analyze support data to identify trends and improve service delivery.
• Collaborate with suppliers to source replacement parts.
• Ensure compliance with health and safety regulations in all repair processes.

Requirements

Education

• Relevant IT certifications or degree in information technology

Experience

• 2-3 years of experience in technical support or similar roles.

Technical Skills

• Active Directory management
• Remote desktop support

Soft Skills

• Organizational skills
• Team collaboration

Advantageous

• Knowledge of automated teller machine servicing: Experience working with ATMs and associated software.
• Basic programming skills: Understanding of programming languages like Python or JavaScript.

Benefits

• Comprehensive health coverage
• Flexible working hours
• Training and certification reimbursement
• Wellness programs for employees
• Annual performance bonuses

Company Culture

• Innovation: Pushing the envelope of technology and service to create bespoke solutions for our clients.
• Employee Well-being: We prioritise the well-being of our staff, making sure they have the necessary support and resources.