E-commerce Development Manager

Job Description

We are on the lookout for an E-commerce Development Manager to lead our online sales strategy and operations. This role involves managing the development and enhancement of our e-commerce platform, implementing best practices, and ensuring a seamless customer experience.

Responsibilities

• Establish and monitor KPIs for the e-commerce platform.
• Work closely with IT to troubleshoot technical issues.
• Coordinate with product teams to align inventory with online offerings.
• Lead the optimisation of the customer journey on the website.
• Develop training materials for teams on e-commerce best practices.
• Foster partnerships with digital marketing agencies.
• Stay ahead of industry trends and technologies to innovate.
• Manage budget allocation for e-commerce initiatives.
• Facilitate user testing sessions to gather insights on site performance.
• Promote a culture of innovation and teamwork within the department.

Requirements

Education

• Bachelor's degree in a relevant discipline
• Master's degree in E-commerce or related field is preferred

Experience

• 5+ years of experience managing e-commerce projects

Technical Skills

• Content Management Systems (CMS)
• Email Marketing Software

Soft Skills

• Project Management
• Creative Thinking

Languages

• English: Fluent

Advantageous

• Understanding of digital marketing strategies: Experience in crafting and executing digital marketing campaigns.
• Strong negotiation skills: Ability to negotiate with suppliers and partners effectively.

Benefits

• Excellent remuneration with bonuses based on achievement
• Health, dental, and vision cover
• Remote working options available
• Professional growth and mentorship programs

Company Culture

• Diversity: We celebrate diversity and are committed to creating an inclusive environment for all.
• Growth Mindset: We encourage a growth mindset, empowering our employees to continuously develop their skills.
• Work-Life Balance: We promote a healthy work-life balance to ensure the well-being of our employees.