Travel and Leisure Manager

Job Description

We are seeking a motivated and experienced Travel and Leisure Manager to join our Barnsley team. The ideal candidate will have a strong background in hospitality management, with a passion for creating memorable experiences for our guests while maximizing operational efficiency.

Responsibilities

• Lead the hospitality and tourism strategy, aligning it with business objectives.
• Ensure operational compliance with health and safety regulations.
• Create engaging marketing campaigns to attract tourists and local guests.
• Manage supplier relationships to ensure high-quality service delivery.
• Foster a culture of teamwork and collaboration within the leisure team.
• Conduct regular assessments of staff performance and guest satisfaction levels.
• Identify areas for cost-saving without compromising service quality.
• Stay updated on market trends and adapt strategies to meet changing demands.

Requirements

Education

• Bachelor's degree in Tourism Management or related field
• Postgraduate qualifications in Hospitality is preferred

Experience

• 5+ years of experience in a managerial role within the tourism or hospitality sector

Technical Skills

• Customer Relationship Management (CRM)
• Marketing Strategies

Soft Skills

• Analytical Skills
• Problem-Solving

Advantageous

• Proficiency in multiple languages: Ability to communicate effectively with a diverse range of guests.
• Strong network within the travel industry: Connections with local travel agents and tourism organisations.

Benefits

• Health and wellness programs
• Flexible working hours
• Pension scheme with company contributions
• Access to exclusive industry events

Company Culture

• Passion for Hospitality: We are passionate about providing outstanding service and experiences for our guests.
• Continuous Improvement: We are committed to learning and improving in all aspects of our operations.
• Empowerment: We empower our team members to take initiative and lead in their roles.