Tube Room Cashier
London
Full-time
£18,000 - £22,000 / Year
(£1,500 - £1,833 / Month)
(£1,500 - £1,833 / Month)
Job Description
We are seeking a Tube Room Cashier who excels in providing exceptional customer service. As part of our frontline team, you'll be responsible for selling tickets, answering queries, and ensuring an efficient flow in the ticket office.
Responsibilities
- Engage with customers to enhance their travel experience.
- Assist with ticket sales and handle financial transactions securely.
- Monitor ticketing systems and report any issues promptly.
- Offer assistance during service disruptions or delays.
- Support other team members as directed by the Station Manager.
Requirements
Education
- High school diploma or equivalent
Experience
- Previous customer service experience preferred
Technical Skills
- Microsoft Office Suite
- Point-of-Sale Systems
Soft Skills
- Customer Service
- Communication
- Problem-Solving
Languages
- English: Fluent
Advantageous
- Experience in a similar role: Familiarity with ticketing systems and customer service environments.
- Knowledge of the London transport system: Ability to provide accurate information and directions to passengers.
Benefits
- Competitive salary of £18,000 - £22,000 per annum.
- Health and wellness programs.
- Employee discounts on transportation and leisure activities.
- Opportunities for career development.
Company Culture
- Inclusive Environment: We pride ourselves on creating a welcoming atmosphere for everyone.
- Team Collaboration: We encourage teamwork and value each employee's contribution.
- Commitment to Excellence: Our goal is to provide outstanding service to all our passengers.
Status: Closed
