Insurance Appraiser, Auto Damage

Birmingham FULL TIME £22,000 - £35,000 / Year
(£1,833 - £2,917 / Month)

Job Description

As an Insurance Appraiser for Auto Damage, you will conduct thorough vehicle inspections to accurately assess damages and provide repair estimates. This role requires excellent communication skills to liaise with customers and repair technicians effectively.

Responsibilities

  • Inspect damaged vehicles and document findings thoroughly.
  • Generate detailed reports and estimates on repair costs.
  • Engage with customers to explain the assessment outcomes.
  • Coordinate with repair shops for parts sourcing and logistical support.
  • Ensure customer satisfaction by providing insightful information and assistance.
  • Participate in team meetings to discuss improvements in estimation practices.
  • Be proactive in learning about new technologies and software used in auto repairs.

Requirements

Education
  • High school diploma or equivalent
  • A diploma in automotive repair or estimation is preferred
Experience
  • 3 years of experience in auto body repair or vehicle damage assessment
Technical Skills
  • Knowledge of automotive repair techniques
  • Documentation skills
Soft Skills
  • Time management
Certifications
  • Certificate in Vehicle Damage Assessment
Languages
  • English: Fluent

Advantageous

  • Previous experience with customer service roles: Having strong interpersonal skills and a client-focused approach.
  • Knowledge of vehicle electronics: Understanding of modern vehicle systems and their functionalities.

Benefits

  • Comprehensive health benefits, including dental and vision
  • Regular training and development workshops
  • Flexible work schedules
  • Discounts on automotive services

Company Culture

  • Innovation and Growth: We're dedicated to fostering a culture of innovation, encouraging our team to suggest new ideas.
  • Respect and Integrity: We uphold high standards of respect among all employees and dealings with clients.
Status: Closed