Station Gateman

Job Description

We are seeking a responsible and diligent Station Gateman to ensure the smooth and safe operation of our station facilities. The ideal candidate will be vigilant, detail-oriented, and capable of handling security and operational procedures efficiently.

Responsibilities

• Supervise station access points to ensure only valid ticket holders enter.
• Perform routine checks of safety and emergency equipment.
• Assist with crowd control during peak hours and events.
• Compile daily incident reports and communicate with management.
• Train new staff on security protocols and emergency procedures.
• Ensure compliance with health and safety regulations.
• Engage with passengers to enhance their station experience.
• Collaborate with external security personnel if necessary.
• Participate in regular safety drills and training sessions.
• Update security logs and complete necessary documentation.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in crowd management is advantageous

Technical Skills

• Knowledge of ticketing systems
• Familiarity with security equipment

Soft Skills

• Problem-solving
• Team collaboration

Certifications

• First Aid/CPR certification
• Valid security license

Languages

• English: Fluent

Advantageous

• Fluency in additional languages: Ability to communicate in languages other than English is a plus.

Benefits

• Competitive salary of £20,000 - £26,000 per annum
• Ongoing training and development opportunities
• Access to employee assistance programs
• Pension scheme

Company Culture

• Community Engagement: We are committed to engaging with the community and enhancing passenger experiences.
• Continuous Improvement: We strive for continuous improvement in our services and operational practices.
• Inclusivity: We value diversity and aim to create an inclusive workplace for everyone.