Hotel Housekeeper

Job Description

We are seeking a dedicated Hotel Housekeeper to join our team in Cambridge. The successful candidate will play a vital role in ensuring our rooms are clean, welcoming, and ready for guests. Attention to detail and a commitment to cleanliness are key in this position.

Responsibilities

• Handle guest belongings with respect and care while cleaning.
• Assist guests with inquiries about their stay and the facility.
• Work flexibility to accommodate different cleaning schedules.
• Maintain a positive attitude and professional demeanor at all times.
• Ensure compliance with hotel policies and procedures.

Requirements

Education

• GCSEs or equivalent

Experience

• Experience in a hotel or hospitality environment is a plus

Technical Skills

• Housekeeping skills
• Laundry skills

Soft Skills

• Adaptability
• Customer service

Languages

• English: Fluent

Advantageous

• Additional language skills: Speaking additional languages can enhance guest interactions.
• Experience in luxury hotels: Prior experience in luxury accommodations is a benefit.

Benefits

• Enhanced earnings during peak seasons
• Access to staff meals and refreshments
• Opportunities for advancement within the company
• Supportive team environment

Company Culture

• Professional Development: We encourage ongoing training and development to help our staff excel.
• Health and Wellbeing: Employee wellbeing is a priority, and we offer various health resources.
• Fun and Engagement: We strive to make the workplace enjoyable, with regular team-building events.