Computer Network Support Specialist

Job Description

We are seeking a skilled Computer Network Support Specialist to join our dynamic IT team. The successful candidate will be responsible for installing, configuring, and maintaining computer systems and networks while providing hands-on technical support to users.

Responsibilities

• Monitor and maintain existing computer systems and networks.
• Diagnose and solve hardware or software faults effectively.
• Set up new user accounts and profiles while managing password issues.
• Document system performance and maintain procedural documentation.
• Conduct training sessions for staff on new systems and technologies.
• Participate in project planning and implementation of upgrades.
• Implement network security protocols such as firewalls and VPN.
• Ensure data security and integrity through routine backups and updates.
• Manage inventory of IT assets and software licenses.
• Actively contribute ideas for improving system efficiency and user satisfaction.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• Minimum of 2 years of experience in a similar role.

Technical Skills

• Computer Networking
• Windows/Linux Operating Systems
• Database Management
• Virtualization Technology
• Cloud Computing

Soft Skills

• Problem-solving
• Communication
• Team Collaboration

Certifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+

Languages

• English: Fluent

Advantageous

• Experience with cybersecurity: Knowledge of data protection and cybersecurity protocols.
• Experience with project management tools: Familiarity with tools like JIRA or Trello for managing IT projects.

Benefits

• Competitive salary ranging from £25,000 to £60,000 per annum, depending on experience.
• Flexible working hours.
• Health insurance and wellness programs.
• Opportunities for professional development and training.

Company Culture

• Dynamic Work Environment: Our company fosters a dynamic and collaborative workplace where innovation thrives.
• Commitment to Growth: We are dedicated to the continuous growth and development of our staff through training and mentorship.
• Inclusive Culture: We promote a culture of inclusivity, welcoming diverse perspectives and backgrounds.