Retail Manager

Job Description

We are seeking a motivated Retail Manager to oversee our store operations in Luton. You will lead a team, ensuring exceptional service, meeting sales targets, and maintaining inventory levels. This role is perfect for someone with a passion for retail and a knack for leadership.

Responsibilities

• Manage all aspects of the store, from sales to customer service.
• Create a positive shopping environment and team culture.
• Ensure compliance with store policies and procedures.
• Monitor daily sales performance and adjust strategies as needed.
• Facilitate communication between staff and upper management.
• Implement loss prevention measures to safeguard store assets.
• Lead by example in delivering excellent customer service.
• Evaluate staff performance and provide constructive feedback.
• Participate in recruitment and onboarding of new team members.

Requirements

Education

• Bachelor's degree in Business or related field
• Relevant retail management qualifications are preferred

Experience

• Minimum 4 years of experience in retail management

Technical Skills

• Sales Strategy Implementation
• Inventory Management
• Customer Relationship Management

Soft Skills

• Leadership
• Communication
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience with retail management software: Familiarity with tools that enhance retail operations, such as POS systems.
• Knowledge of visual merchandising techniques: Practical skills in creating appealing product displays.

Benefits

• Competitive salary with performance bonuses
• Generous holiday entitlement
• Employee discounts across our retail range
• Ongoing training and professional development opportunities
• Pension scheme

Company Culture

• Team Spirit: We cultivate a strong sense of teamwork and collaboration.
• Customer Focus: We put our customers at the heart of everything we do.
• Innovation: We encourage creative ideas and innovative solutions.