Billing Coordinator

Job Description

The Billing Coordinator will be responsible for overseeing all aspects of the billing process, which includes ensuring invoices are accurate and timely, reconciling accounts, and resolving any discrepancies. The ideal candidate will work closely with various departments to streamline billing operations and improve efficiencies.

Responsibilities

• Ensure timely delivery of invoices to clients.
• Address billing inquiries and provide exceptional customer service.
• Verify billing information and resolve discrepancies.
• Collaborate with the finance team to ensure accurate account reconciliations.
• Maintain confidentiality of sensitive information.
• Develop and implement efficient billing processes and practices.
• Evaluate and optimise billing procedures for improved efficiency.
• Work closely with the IT department to improve billing software functionalities.
• Assist in training new staff on billing procedures and software.
• Track and report on billing discrepancies and resolutions.

Requirements

Education

• High school diploma or equivalent
• Relevant certification in accounting or finance (e.g., AAT, ACCA) is desirable

Experience

• Minimum of 2 years of experience in billing or a similar role.

Technical Skills

• Attention to Detail
• Accounting Software Proficiency
• Data Entry

Soft Skills

• Strong Numerical Skills
• Communication
• Time Management

Languages

• English: Fluent

Advantageous

• Experience in the same industry or related field: Familiarity with financial regulations and best practices in billing.
• Knowledge of tax regulations related to billing: Understanding how tax regulations affect billing practices.

Benefits

• Competitive salary and performance bonuses
• Health, dental, and vision insurance
• Pension scheme with employer contribution
• Flexible working hours
• Opportunities for professional development

Company Culture

• Collaborative Environment: We maintain a supportive culture where teamwork is encouraged, and every voice matters.
• Continuous Improvement: Our team members are encouraged to pursue professional growth and development.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive workplace for all.