Cashier / Information Clerk

Job Description

We are seeking a motivated Cashier / Information Clerk to deliver excellent customer service while managing transactions efficiently. The successful candidate will be pivotal in providing information related to our products and services, ensuring a positive shopping experience for our customers.

Responsibilities

• Accurately process payments and refunds in a timely manner.
• Address customer queries regarding product information and promotions.
• Prepare and file cash reports daily, ensuring accuracy in financial documentation.
• Collaborate with the management team to develop customer service initiatives.
• Resolve any customer issues promptly and courteously to ensure customer satisfaction.

Requirements

Education

• A-Level or equivalent qualification
• Bachelor's degree in finance or related field is preferable

Experience

• A minimum of 1 year of experience in customer service or cashiering role.

Technical Skills

• Cash Handling
• POS Systems
• Microsoft Office

Soft Skills

• Communication Skills
• Attention to Detail
• Teamwork

Languages

• English: Fluent

Advantageous

• Financial Software Proficiency: Experience with financial software such as QuickBooks or Xero is advantageous.
• Customer Service Training: Certification in customer service best practices is a plus.

Benefits

• Competitive salary ranging from £16,000 to £22,000 per annum based on experience.
• Comprehensive training provided.
• Flexible working hours.
• Staff discounts on products.

Company Culture

• Customer-Centric Approach: We prioritize our customers and strive to provide excellent service in every interaction.
• Supportive Environment: Our team works collaboratively in a supportive atmosphere that encourages growth and learning.
• Diversity and Inclusion: We value diversity and are dedicated to creating an inclusive workplace for all.