E-commerce Manager

Job Description

Join our team as an E-commerce Manager where you will spearhead our online sales operations. Your role involves strategising and implementing solutions to boost sales, enhance user experience, and maximise profitability across our e-commerce channels.

Responsibilities

• Formulate and execute effective e-commerce strategies to enhance performance.
• Monitor sales data to measure success and identify areas for improvement.
• Work alongside other teams to create cohesive digital marketing campaigns.
• Assist with budget planning and resource allocation for e-commerce activities.
• Ensure a seamless customer journey from browsing to checkout.
• Cultivate relationships with vendors and third-party services.
• Implement user testing and feedback mechanisms to refine online experiences.
• Coordinate promotional events and seasonal campaigns effectively.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is preferred

Experience

• 5+ years of e-commerce or digital marketing experience

Technical Skills

• Shopify
• Performance Marketing

Soft Skills

• Leadership
• Creativity

Certifications

• Google Ads Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Understanding of Customer Experience: Experience in improving user journeys and enhancing customer satisfaction.
• Project Management Skills: Ability to coordinate multiple projects with competing timelines.

Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Professional development opportunities
• Work-life balance support

Company Culture

• Continuous Development: We offer opportunities for personal and professional growth.
• Customer Centric: Our culture focuses on delivering exceptional customer service and satisfaction.
• Collaboration and Teamwork: We value teamwork and collaboration across all levels of the organisation.