Retail Manager

Cardiff Full-time £30,000 - £40,000 / Year
(£2,500 - £3,333 / Month)

Job Description

Join us as a Retail Manager in Cardiff where you will lead a dynamic team to deliver exceptional customer experiences. This role requires a proactive leader who can manage store operations effectively, motivate staff, and ensure high standards of presentation and service. If you have a passion for retail and a knack for driving sales, we want to hear from you.

Responsibilities

  • Directly manage the retail team to achieve sales and service goals.
  • Oversee visual merchandising and ensure a high standard of store presentation.
  • Conduct regular performance evaluations to support employee growth.
  • Handle customer complaints and resolve issues professionally.
  • Maintain knowledge of product lines and promotional activities.
  • Prepare reports on sales and staff performance for management.
  • Encourage team spirit and high morale within the store.
  • Participate in recruitment and selection of new team members.
  • Ensure adherence to company policies and procedures.
  • Evaluate and improve store operations based on customer feedback.

Requirements

Education
  • Degree in Retail Management or related field preferred
Experience
  • 5+ years of experience in a retail environment, with management experience preferred
Technical Skills
  • Inventory Management
  • Financial Acumen
Soft Skills
  • Problem-solving
  • Team Development
Languages
  • English: Fluent

Advantageous

  • Experience in e-commerce strategy: Knowledge of online retail practices and strategies.
  • Fluency in a second language: Ability to communicate in Welsh or another language is a plus.

Benefits

  • Comprehensive health insurance plan
  • Generous employee discounts
  • 401(k) retirement plan with matching
  • Professional development and training opportunities

Company Culture

  • Diversity and Inclusion: We embrace diversity and foster an inclusive work environment.
  • Growth Mindset: We believe in nurturing talent and providing growth opportunities.
  • Sustainability Commitment: We are dedicated to sustainable practices and reducing our footprint.
Status: Closed