Social Media Manager

Job Description

We are seeking a creative and strategic Social Media Manager to join our thriving team in Cambridge. In this role, you will be responsible for developing and executing engaging social media strategies that enhance brand awareness and drive user engagement across multiple platforms.

Responsibilities

• Design and implement social media content calendars to ensure a steady flow of content.
• Evaluate the effectiveness of social media advertising and adjust spending as necessary.
• Train and mentor junior team members on best practices.
• Respond to customer feedback and inquiries promptly.
• Create regular reports to present to management on social media performance.
• Collaborate with external vendors for graphic design and content creation.
• Facilitate workshops and training sessions related to social media.
• Manage crisis communications through social media channels effectively.
• Establish and maintain strong relationships with media contacts.
• Stay informed on changes to social media algorithms affecting reach and engagement.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in Marketing or Business Administration is preferred

Experience

• 5+ years of experience in a digital marketing role with a focus on social media

Technical Skills

• SEO Principles
• Graphic Design

Soft Skills

• Strategic Thinking
• Adaptability

Certifications

• Facebook Blueprint Certification
• Hootsuite Social Marketing Certification

Languages

• English: Fluent

Advantageous

• Understanding of PPC campaigns: Experience managing pay-per-click advertising for social media.
• Knowledge of video editing tools: Familiarity with video editing software for social media content.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) plan with company match
• Flexible hours and remote work options
• Opportunities for career advancement

Company Culture

• Inclusivity: We celebrate diversity and strive to create an inclusive workplace where everyone feels valued.
• Work-Life Balance: We promote a healthy work-life balance, providing flexibility and support for our team members.
• Employee Recognition: We believe in recognising and celebrating the contributions of our employees.