Telecom Analyst

Job Description

We are looking for a Telecom Analyst to join our team in Livingston. In this role, you will analyze and optimize telecommunication systems and networks, ensuring robust and efficient service delivery.

Responsibilities

• Conduct regular assessments of network services and performance.
• Ensure compliance with telecom regulations and policies.
• Assist in project management for telecommunications upgrades and installations.
• Provide technical support and guidance to internal teams.
• Facilitate training sessions for staff on telecommunications tools and systems.

Requirements

Education

• Bachelor's degree in Telecommunications Engineering or a related field
• Master's degree in Engineering or Business is preferred

Experience

• 3+ years in telecom analysis with hands-on experience

Technical Skills

• Network Design
• VoIP Technologies

Soft Skills

• Analytical Thinking
• Adaptability

Certifications

• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Experience with Customer Relationship Management (CRM) systems: Hands-on experience with telecom CRM to enhance customer interactions.
• Knowledge of emerging technologies: Awareness of trends like 5G and IoT in telecommunications.

Benefits

• Generous holiday allowance plus bank holidays
• Retirement plan with company contributions
• Wellness programs and employee assistance plans
• Support for continuous education and certifications

Company Culture

• Continuous Learning: We support and fund continuous learning opportunities for our employees.
• Work-Life Balance: We promote a healthy work-life balance with flexible hours and remote work options.
• Community Engagement: We actively participate in the local community through outreach and support initiatives.