E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to join our team in Chelmsford. This role will focus on enhancing our online sales channels, developing marketing strategies, and analysing performance metrics to drive growth. The ideal candidate will have a keen understanding of e-commerce platforms and digital marketing techniques.

Responsibilities

• Create and manage promotional campaigns across various online channels.
• Analyse data to improve marketing strategies and return on investment.
• Work closely with sales and customer service teams to ensure a seamless shopping experience.
• Research and implement SEO strategies to improve organic traffic.
• Develop email marketing campaigns to engage customers and encourage repeat purchases.
• Track and report on all digital marketing efforts to measure effectiveness.
• Train and support team members on e-commerce best practices.
• Ensure compliance with digital marketing regulations and policies.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree in Digital Marketing is preferred

Experience

• 3-5 years of hands-on experience in e-commerce management

Technical Skills

• PPC Advertising
• Content Management Systems

Soft Skills

• Customer Focus
• Time Management

Certifications

• Certified E-commerce Specialist
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Knowledge of data analysis tools: Experience with data analysis software such as Tableau or Excel.
• Background in graphic design: Graphic design skills are a plus for creating marketing materials.

Benefits

• Attractive salary package and bonus structure
• Remote working options post-probation
• Comprehensive health coverage
• Ongoing training and career advancement prospects

Company Culture

• Employee Well-being: We invest in our employees' well-being through wellness programs and flexible work arrangements.
• Continuous Learning: We value learning and provide resources for ongoing professional development.
• Community Involvement: We encourage our employees to engage in community service and local initiatives.