Social and Community Service Manager

Job Description

We are seeking a Social and Community Service Manager to oversee and coordinate community programs aimed at enhancing social welfare. The ideal candidate will have experience in managing projects, superb communication skills, and a passion for helping others.

Responsibilities

• Lead the development of program strategies and implementation plans.
• Evaluate the effectiveness of community initiatives and make data-driven decisions.
• Collaborate with local organizations and agencies to strengthen community partnerships.
• Facilitate staff training and development to enhance service delivery.
• Prepare and present reports to senior management and stakeholders.
• Engage with community members to gather feedback and adjust services accordingly.
• Ensure all programs are accessible to diverse groups and uphold principles of inclusivity.
• Manage volunteer recruitment and training to support program activities.
• Assist in securing funding through grant writing and partnerships.
• Maintain knowledge of current trends and best practices in community service management.

Requirements

Education

• Bachelor's degree in Sociology, Psychology, or a related field
• Master's degree in Social Work or Public Administration is advantageous

Experience

• At least 3 years of experience in program coordination or community service management

Technical Skills

• Stakeholder Engagement
• Data Analysis

Soft Skills

• Problem-Solving
• Networking

Languages

• English: Fluent

Advantageous

• Experience with volunteer management: Ability to engage and manage volunteers effectively.
• Bilingual skills: Fluency in a second language is advantageous.

Benefits

• Comprehensive health and wellness benefits
• Pension scheme with employer contributions
• Flexible working arrangements
• Access to training and certifications

Company Culture

• Community Engagement: We actively engage with the communities we serve and encourage feedback and participation.
• Innovation: We embrace innovative approaches to solving community issues and improving our services.
• Work-Life Balance: We promote a healthy balance between work and personal life for all employees.