Retail Manager

Job Description

We are seeking an experienced Retail Manager to oversee store operations in Glasgow. The ideal candidate will be passionate about retail, demonstrate strong leadership skills, and have a track record of improving sales performance and customer satisfaction.

Responsibilities

• Lead the retail team in achieving operational objectives.
• Ensure optimum merchandise presentation to increase sales.
• Monitor customer feedback to improve service standards.
• Manage payroll and staff scheduling effectively.
• Develop and implement sales strategies to grow revenue.
• Maintain a clean and organized store environment.
• Conduct performance reviews and develop staff growth plans.
• Stay current with market trends and competitor activity.
• Foster an inclusive and engaging store culture.
• Lead by example in driving sales and customer service.

Requirements

Education

• Relevant qualifications in Retail or Management

Experience

• 5+ years in retail management with a focus on sales and operations

Technical Skills

• Inventory Management
• Financial Acumen

Soft Skills

• Problem Solving
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Strong analytical skills: Ability to analyse sales data and market trends to inform decisions.
• Experience in training and development: Demonstrated success in developing employees to reach their potential.

Benefits

• Comprehensive health and dental coverage
• Generous employee discount
• 401(k) plan with company match
• Flexible work arrangements

Company Culture

• Innovation: We foster a culture of innovation where new ideas are welcomed and explored.
• Respect: We value diverse perspectives and treat each other with respect and dignity.
• Growth: We support personal and professional growth for all employees through learning initiatives.