Retail Manager

Job Description

We are seeking an experienced Retail Manager to lead our Liverpool store. The ideal candidate will excel in driving sales and enhancing customer experiences while managing daily operations effectively.

Responsibilities

• Develop and implement operational policies to enhance customer satisfaction.
• Achieve financial objectives by preparing an annual budget and monitoring expenditures.
• Recruit, train, and develop a high-performing retail team.
• Utilise technology and analytics to drive sales and improve customer insights.
• Engage with the local community to drive foot traffic and build relationships.
• Maintain store presentation and cleanliness to ensure a positive shopping experience.
• Evaluate promotional strategies for effectiveness and adjust as needed.
• Work collaboratively with senior management to align team goals with company objectives.

Requirements

Education

• Bachelor's degree in Retail Management or Business
• Master's degree preferred

Experience

• 5+ years of experience in retail or operations management

Technical Skills

• Inventory Management
• Customer Service

Soft Skills

• Team Building
• Time Management

Certifications

• Certified Retail Management Professional
• Health and Safety Certification

Languages

• English: Fluent

Advantageous

• Digital Marketing Experience: Experience in online marketing strategies to drive sales.
• Budget Management Skills: Experience in managing budgets and financial forecasting.

Benefits

• Attractive salary and bonus structure
• Training and development programs
• Employee wellness initiatives
• Flexible working arrangements

Company Culture

• Innovation: We promote innovative practices and embrace change in the retail landscape.
• Diversity and Inclusion: A diverse workforce is a strength we celebrate, striving for inclusivity in all aspects.
• Recognition: We celebrate successes and recognise the hard work of our staff.