E-commerce Consultant

Job Description

As an E-commerce Consultant, you will leverage your expertise to optimize our digital channels, enhance user experiences, and drive revenue. Join us in Birmingham to make a significant impact in the e-commerce landscape.

Responsibilities

• Formulate e-commerce plans aimed at increasing conversions and customer retention.
• Regularly review analytics to assess effectiveness and suggest changes.
• Coordinate with external vendors for integrations and technology enhancements.
• Assist with digital marketing efforts, including PPC and social media campaigns.
• Conduct audits of the e-commerce site to ensure best practices.
• Develop and maintain documentation for e-commerce processes.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field
• MBA preferred

Experience

• 5+ years of experience in e-commerce strategy and consulting

Technical Skills

• SEO/SEM
• CRM Software

Soft Skills

• Problem-solving
• Project management

Languages

• English: Fluent

Advantageous

• Strong background in UX/UI principles: Ability to apply UX/UI principles to improve online engagement.
• Experience with customer segmentation strategies: Proven experience in segmenting customers for targeted marketing.

Benefits

• Attractive salary and annual bonus scheme
• Comprehensive health and dental coverage
• Hybrid work environment
• Professional development opportunities

Company Culture

• Employee Empowerment: We empower employees to take initiative and drive success.
• Feedback-Driven Culture: We encourage open communication and feedback to support growth.
• Focus on Innovation: We emphasise innovative thinking in all facets of our work.