Hospitality Manager

Job Description

We are seeking an experienced Hospitality Manager to oversee our operations in Bristol. The successful candidate will be responsible for managing daily hotel activities, ensuring high standards of service, and leading a dedicated team to enhance guest satisfaction.

Responsibilities

• Direct and coordinate hotel activities to ensure an enjoyable guest experience.
• Evaluate guest feedback and implement improvements based on insights.
• Prepare and present reports to the General Manager regarding the hotel’s performance.
• Participate in marketing and promotional activities to attract new clients.
• Develop training programs that enhance staff skills and engagement.
• Manage supplier relationships and oversee inventory levels.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 7+ years of experience in the hospitality sector

Technical Skills

• Revenue Management
• Event Planning

Soft Skills

• Adaptability
• Negotiation

Languages

• English: Fluent

Advantageous

• Multilingual Abilities: Ability to communicate in additional languages is a plus.
• Strong Network in Local Hospitality Industry: Connections within the local hospitality sector can be beneficial.

Benefits

• Comprehensive health and dental insurance
• Generous holiday allowance
• Opportunities for professional development
• Staff wellness programs

Company Culture

• Innovation in Hospitality: We encourage innovative ideas that enhance service quality and guest experience.
• Open Communication: We value transparency and encourage open dialogues across all levels of our organisation.
• Continuous Improvement: We strive for excellence by continuously reviewing and improving our services.