Travel Agent

Job Description

As a Travel Agent at Luxury Escapes Ltd., you will play a vital role in providing personalized travel solutions to our clients. You will be responsible for booking flights, accommodations, and travel experiences while maintaining exceptional customer service.

Responsibilities

• Handle customer requests for special accommodations and services.
• Analyse client feedback to improve services offered.
• Attend industry events and seminars to enrich travel knowledge.
• Develop marketing strategies to attract potential clients.
• Support the sales team with lead generation and follow-up.
• Monitor travel trends and competitors to adjust strategies accordingly.

Requirements

Education

• Post-secondary qualification in Travel and Tourism

Experience

• 3+ years in a similar role

Technical Skills

• Destination Knowledge
• Travel Deal Negotiation

Soft Skills

• Problem-Solving
• Attention to Detail

Certifications

• IATA Certification

Languages

• English: Fluent
• French: Conversational

Advantageous

• Experience in a high-pressure environment: Ability to thrive in fast-paced settings while maintaining high standards.
• Networking skills: Capable of building relationships with travel suppliers and partners.

Benefits

• Comprehensive health insurance
• Annual team retreats
• Flexible working hours
• Professional development opportunities

Company Culture

• Inclusivity: We celebrate diversity and promote an inclusive working environment.
• Continuous Learning: We support our employees in their professional growth with ongoing training and development.
• Community Engagement: We actively participate in community initiatives, giving back to our local area.