Resident Care Coordinator

Job Description

As a Resident Care Coordinator, you will oversee and coordinate care services for residents living in a senior care facility. Your role will involve developing tailored care plans, ensuring compliance with health regulations, and leading a team of caregivers dedicated to enhancing resident wellbeing.

Responsibilities

• Oversee daily operations and ensure all residents receive appropriate care.
• Work collaboratively with a multidisciplinary team to coordinate care.
• Monitor the performance of care staff and provide assistance as necessary.
• Ensure compliance with health and safety regulations at all times.
• Engage with residents and their families to assess satisfaction levels.
• Facilitate staff meetings and engage in performance development discussions.
• Lead training sessions for new staff and ongoing training for existing staff.
• Implement feedback mechanisms to enhance service quality and resident satisfaction.
• Participate in care reviews and strategic planning for the facility.
• Support end-of-life care and palliative services as needed.

Requirements

Education

• Bachelor's degree in Social Work or Nursing
• Master's degree in a relevant field is preferred

Experience

• Proven experience in a similar role with strong knowledge of elderly care.

Technical Skills

• Patient Care Management
• Compliance Knowledge

Soft Skills

• Problem Solving
• Organisational Skills

Certifications

• Relevant health and social care qualifications

Languages

• English: Fluent

Advantageous

• Experience in staff training and development: Demonstrated experience in training staff for optimal care delivery.
• Strong leadership abilities: Proven track record of leading teams effectively in a healthcare setting.

Benefits

• Comprehensive health, dental, and vision care.
• Pension scheme with company contributions.
• Supportive work environment with a focus on wellbeing.
• Employee assistance programs for personal issues.

Company Culture

• Team Collaboration: We believe in a collaborative culture where all team members contribute to our goals.
• Inclusivity: We value diversity and promote an inclusive environment for all staff and residents.
• Innovation in Care: We encourage innovation in care practices to continually improve resident experiences.