Healthcare Administrator

Job Description

As a Healthcare Administrator at Healthcare Solutions Ltd., you will play a pivotal role in ensuring the smooth operation of our healthcare services. You will coordinate administrative functions, manage patient records, and oversee staff schedules, all while maintaining compliance with healthcare regulations.

Responsibilities

• Lead administrative projects aimed at increasing efficiency in healthcare delivery.
• Act as a liaison between healthcare providers and patients.
• Investigate and resolve patient complaints and service issues.
• Conduct regular audits of administrative processes for compliance.
• Analyse data to improve service quality and operational efficiency.
• Collaborate with healthcare professionals on patient care strategies.
• Manage inventory for office supplies and medical equipment.
• Assist in budget preparation and expense monitoring.

Requirements

Education

• Bachelor's degree in Public Health or related field
• Master’s degree is a plus

Experience

• 4-6 years of experience in a healthcare setting

Technical Skills

• Electronic Health Records (EHR)
• Project Management

Soft Skills

• Leadership
• Conflict Resolution

Certifications

• Project Management Professional (PMP)
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Knowledge of financial management in healthcare: Understanding of budget management, billing, and financial controls specific to healthcare.
• Experience in team leadership: Demonstrated ability to lead and manage administrative teams effectively.

Benefits

• Generous annual leave policy
• Health and wellness programmes
• Flexible working hours
• Employee assistance programmes for personal and professional support

Company Culture

• Team Collaboration: We believe in teamwork and collaboration to achieve the best results for our patients.
• Commitment to Excellence: Our team is committed to maintaining the highest standards in healthcare administration.
• Diversity and Inclusion: We support a diverse workforce and integrate inclusive practices in all our operations.