IT Support Technician

Job Description

We are seeking an IT Support Technician to join our Bristol team. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to our clients, ensuring that all IT systems are operational and efficient. You will play a vital role in maintaining our IT infrastructure, resolving issues promptly, and assisting staff with their IT-related queries.

Responsibilities

• Support the IT team in implementing new technologies.
• Monitor system performance and conduct regular system checks.
• Identify recurring issues and recommend improvements.
• Assist with the setup and configuration of new servers.
• Participate in IT audits and assessments.
• Offer excellent customer service while resolving technical issues.

Advantageous

• CompTIA A+ Certification: Certification validating foundational IT skills and knowledge.
• Network+ Certification: Understanding of networking concepts and troubleshooting skills.

Benefits

• Comprehensive health coverage
• Pension scheme with company contributions
• Flexible working arrangements
• Employee discounts and perks

Company Culture

• Team Spirit: We foster strong teamwork and collaboration to achieve our goals together.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
• Innovation Focus: We encourage creative thinking and innovative solutions to improve our services.