Health Services Specialist

Job Description

As a Health Services Specialist, you will play a crucial role in managing and coordinating healthcare services in Bournemouth. You'll be responsible for liaising with patients, healthcare providers, and administrative staff to ensure a seamless service delivery. Your expertise will contribute significantly to the efficiency and quality of healthcare services.

Responsibilities

• Oversee patient admission and discharge processes.
• Ensure effective scheduling of appointments and healthcare services.
• Maintain up-to-date knowledge of healthcare regulations.
• Conduct quality assurance checks on patient care services.
• Develop resources to enhance patient education and support.
• Engage in community outreach programs to promote health services.
• Evaluate and improve operational workflows.
• Foster positive relationships with patients and their families.
• Lead efforts to enhance patient engagement initiatives.
• Contribute to organisational strategic planning.

Requirements

Education

• Bachelor's degree in Healthcare Administration or related field
• A Master's degree is preferred

Experience

• 3+ years of experience in a healthcare setting

Technical Skills

• Healthcare Management Software
• Data Analysis

Soft Skills

• Communication
• Teamwork

Certifications

• Certified Healthcare Administrator
• First Aid and CPR Certification

Languages

• English: Fluent

Advantageous

• Experience with electronic health records (EHR): Hands-on experience managing patient information through EHR systems.
• Knowledge of healthcare compliance regulations: Familiarity with laws and regulations governing healthcare practices.

Benefits

• Competitive salary package
• Annual leave and sick pay
• Continuous professional development opportunities
• Supportive and inclusive workplace culture

Company Culture

• Teamwork: We believe in collaboration and working together towards common goals.
• Innovation: We encourage innovative thinking to enhance patient care.
• Diversity: We celebrate diversity and are committed to creating an inclusive environment.