Cargo and Ramp Services Manager

Job Description

We are seeking a highly skilled and experienced Cargo and Ramp Services Manager to oversee and manage our cargo and ramp operations. The successful candidate will ensure efficient and timely cargo handling, coordination of ramp activities, and adherence to safety regulations in our organisation. This dynamic role demands strong leadership and organizational abilities to optimise processes and enhance team performance.

Responsibilities

• Manage daily operations of cargo services, ensuring compliance with company standards.
• Lead a team of cargo handlers, providing guidance and support.
• Conduct regular safety audits and training sessions.
• Ensure efficient use of resources to maximise operational efficiency.
• Implement ISO and IATA standards in all processes.
• Foster strong relationships with customers, suppliers, and regulatory bodies.
• Develop and manage budgets for cargo operations.
• Monitor the performance of the team and provide feedback for improvement.
• Utilise data-driven insights to optimise cargo handling and ramp services.
• Drive continuous improvement initiatives within the operation.

Requirements

Education

• Bachelor's degree in Logistics, Aviation Management, or a related field
• Master's degree is preferred

Experience

• At least 5 years in cargo management roles with demonstrated leadership experience.

Technical Skills

• Operational Efficiency
• Project Management

Soft Skills

• Problem Solving
• Teamwork

Certifications

• Certified Supply Chain Professional (CSCP)
• Cargo Security Awareness Training

Languages

• English: Fluent

Advantageous

• Experience in international logistics: Experience collaborating with international airlines and managing import/export processes.
• Additional certifications: Having further qualifications in aviation management or logistics would be beneficial.

Benefits

• Generous leave policies including maternity and paternity leave
• Employee assistance program
• Flexible working hours and arrangements
• Access to wellness programs and initiatives

Company Culture

• Work-Life Balance: We strive to provide a supportive work-life balance to all employees.
• Continuous Learning: We value employees who are eager to learn and grow in their careers.
• Commitment to Safety: Safety is our top priority, and we are committed to maintaining a safe work environment.