Academic Support Officer

Job Description

We are currently seeking an Academic Support Officer to join our team in Whitefield. The successful candidate will play a vital role in supporting students' educational journeys, providing guidance and assistance to enhance their academic performance.

Responsibilities

• Assist students with their homework assignments and exam preparation strategies.
• Work alongside educators to create individual learning plans tailored to student needs.
• Provide emotional and motivational support to students to foster a positive academic experience.
• Organise and oversee study groups and tutoring sessions.
• Maintain accurate records of student progress and areas of concern.
• Report on academic support outcomes to management and suggest improvements.

Requirements

Education

• Master's degree in Education or Psychology is preferred

Experience

• 2+ years in academic support or educational services role

Technical Skills

• Data Analysis
• Organisational Skills

Soft Skills

• Motivational Skills
• Adaptability

Certifications

• Advanced Educational Support Training

Languages

• English: Fluent

Advantageous

• Familiarity with online learning platforms: Experience using online learning tools and resources to support student learning.
• Additional languages spoken: Ability to communicate in another language is advantageous.

Benefits

• Comprehensive health and dental insurance.
• Flexible working arrangements.
• Pension scheme with employer contributions.
• Access to mental health support services.

Company Culture

• Empowerment: We empower our employees to take initiative and drive positive results.
• Creativity and Innovation: We value creative thinking and innovative approaches to educational support.
• Commitment to Excellence: We strive for excellence in everything we do and aim to exceed expectations.