E-commerce Specialist

Job Description

Join our team as an E-commerce Specialist in London where you'll drive online sales growth and enhance customer experience across all digital platforms. You'll collaborate with marketing, IT, and customer service teams to ensure seamless online transactions, optimise website functionality, and implement innovative marketing strategies.

Responsibilities

• Lead initiatives to improve customer journey on the website.
• Collaborate with content teams to enhance SEO and product descriptions.
• Analyze sales data to propose improvements for successful product strategies.
• Work with cross-functional teams to troubleshoot website issues.
• Manage inventory levels and coordinate with suppliers to ensure stock availability.

Requirements

Education

• Bachelor's degree in Digital Marketing is preferred

Experience

• 3+ years of e-commerce management experience

Technical Skills

• PPC Advertising
• Social Media Marketing

Soft Skills

• Customer Focus
• Team Player

Languages

• English: Fluent

Advantageous

• Experience in Content Management Systems (CMS): Proficiency in platforms like WordPress or Magento.
• Knowledge of HTML/CSS: A basic understanding of HTML and CSS for minor edits.

Benefits

• Generous vacation policy and work-life balance initiatives
• Professional development opportunities
• Team-building events and social activities
• Pension scheme and financial planning resources

Company Culture

• Customer-Centric Approach: Everything we do is centred around enhancing the customer experience.
• Growth and Development: We provide ample opportunities for growth and personal development.