E-commerce Manager

Job Description

We are on the hunt for an experienced E-commerce Manager to lead our online strategy at Retail Innovations Ltd. in Manchester. This role demands a professional who is adept at managing online sales growth, analysing market trends, and enhancing customer engagement.

Responsibilities

• Formulate innovative e-commerce plans to drive revenue.
• Ensure compliance with e-commerce regulations and policies.
• Research and implement best practices in online sales.
• Analyse customer feedback to enhance service quality.
• Work closely with IT to improve digital infrastructures.
• Devise and execute A/B testing for marketing strategies.
• Engage with customers through social media and online channels.
• Create and implement loyalty programs for repeat customers.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree in E-commerce or Business Management is a plus

Experience

• 5+ years in digital marketing or e-commerce roles

Technical Skills

• Content Management Systems
• PPC Campaigns
• Social Media Marketing

Soft Skills

• Problem-solving
• Customer Focus

Certifications

• Certified Digital Marketing Professional
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Proficiency in A/B testing techniques: Ability to conduct A/B testing to optimise marketing strategies.
• Knowledge of UX principles: Understanding of user experience principles to enhance website performance.

Benefits

• Generous annual leave policy
• Comprehensive health insurance
• Retirement savings plan
• Work from home options available

Company Culture

• Continuous Learning: We are dedicated to professional development and lifelong learning opportunities.
• Employee Well-being: We prioritise the health and well-being of our employees through various programs.
• Transparent Communication: We uphold open lines of communication to foster trust and collaboration.