E-commerce Coordinator

Job Description

We are seeking an E-commerce Coordinator who is passionate about enhancing online sales strategies. You will play a crucial role in supporting our digital marketing efforts, managing product listings, and analysing performance metrics to drive traffic. This role requires a blend of creative thinking and analytical abilities.

Responsibilities

• Help develop a content strategy for product listings to improve SEO.
• Set up promotional campaigns for seasonal sales and special events.
• Collaborate with analytics teams to track user behaviour and improve conversion rates.
• Prepare presentations on e-commerce performance for team meetings.
• Assist with the management of returns and refunds in an efficient manner.

Requirements

Education

• Relevant certifications in Digital Marketing or E-commerce are a plus

Experience

• 3+ years of experience in an e-commerce role

Technical Skills

• Email Marketing Tools
• Social Media Management

Soft Skills

• Adaptability
• Teamwork

Certifications

• Google Analytics Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with CRM software: Experience using customer relationship management software to track sales interactions.
• Knowledge of Data Privacy Regulations: Understanding GDPR and its implications for e-commerce.

Benefits

• Flexible working arrangements
• Employee discount on products
• Access to training resources and workshops
• Pension scheme

Company Culture

• Continuous Improvement: We encourage personal and professional growth through continuous learning.
• Work-Life Balance: We promote a healthy work-life balance for all employees.
• Supportive Environment: Our team is supportive, providing an ideal environment for creativity and productivity.