First-Line Supervisor of Mechanics, Installers, and Repairers

Job Description

We seek a dedicated First-Line Supervisor to lead a team of mechanics and repair technicians. In this role, you will ensure service excellence, compliance with health and safety regulations, and the timely completion of projects.

Responsibilities

• Supervise daily operations and workflow of service technicians
• Enforce health and safety protocols on-site
• Maintain quality control standards in service delivery
• Cultivate and enhance customer relationships
• Lead staff training initiatives for professional development
• Oversee equipment maintenance and repair schedule
• Evaluate employee performance and implement corrective actions
• Provide technical troubleshooting assistance as needed
• Ensure compliance with company policies and regulations

Requirements

Education

• Bachelor's degree in Mechanical Engineering or related field

Experience

• Proven experience in the water industry, with an emphasis on pump service

Technical Skills

• Maintenance Planning
• System Installation

Soft Skills

• Team Leadership
• Customer Service Orientation

Languages

• English: Fluent

Benefits

• Competitive salary with performance bonuses
• Comprehensive health, dental, and vision insurance
• Flexible working arrangements
• Employee wellness programs

Company Culture

• Innovation: We foster a culture of innovation, encouraging our staff to share creative ideas and solutions.
• Professional Growth: Opportunities for personal and professional development are abundant within our company.
• Safety: We prioritise the safety and well-being of all our employees and clients.