Network Support Analyst

Job Description

We are seeking a knowledgeable Network Support Analyst to join our team in Grimsby. As part of our IT department, you will play a crucial role in monitoring, maintaining, and enhancing our network infrastructure to ensure seamless connectivity and productivity.

Responsibilities

• Perform regular backups of network configurations and essential data.
• Assess and manage risks related to network security.
• Develop and enforce network usage policies.
• Provide training and support to staff on network technologies.
• Support disaster recovery procedures and business continuity planning.
• Participate in team meetings to share knowledge and updates on network initiatives.
• Assist in the development of disaster recovery and incident response plans.

Requirements

Education

• Relevant IT qualifications
• Bachelor's in Information Technology preferred

Experience

• Minimum 3 years of experience in network support roles

Technical Skills

• Network Security
• VPN Technologies
• Wireless Networking

Soft Skills

• Problem-solving
• Effective Communication

Certifications

• Cisco Certified Network Associate (CCNA)
• CompTIA Security+

Languages

• English: Fluent

Advantageous

• Hands-on experience with network troubleshooting tools: Familiarity with tools like PingPlotter and network simulators.
• Scripting knowledge: Basic scripting skills for automation, using Python or PowerShell.

Benefits

• Pension scheme with company contribution
• Continued professional development opportunities
• Remote working options after probation
• Access to employee discounts and benefits

Company Culture

• Innovation: We are dedicated to pushing the boundaries of technology and encouraging creative solutions.
• Respectful Workplace: A respectful workplace is fundamental to our success – we foster open and honest communication.
• Recognition: We recognize and celebrate the contributions of our team members regularly.