Child Support Agent

Job Description

As a Child Support Agent, you will play a crucial role in providing assistance and support to children and families within the social services sector. This position involves assessing needs, coordinating support services, and advocating for the rights of children.

Responsibilities

• Evaluate and monitor child support cases to determine eligibility.
• Gather evidence, conduct interviews, and draft legally binding support orders.
• Guide parents and guardians on child maintenance procedures and compliance.
• Attend court hearings when necessary to represent the organization.

Requirements

Education

• Bachelor's degree in social work or psychology preferred

Experience

• 2+ years of relevant experience in child welfare

Technical Skills

• Database Management Systems

Soft Skills

• Organizational skills
• Attention to detail

Languages

• English: Fluent

Advantageous

• Knowledge of local resources: Familiarity with support services and resources for children and families in the area.
• Previous experience with diverse backgrounds: Experience working with children from various cultural and socio-economic backgrounds.

Benefits

• Comprehensive benefits package
• Flexible working hours
• Employee wellness initiatives
• Access to training and development programmes

Company Culture

• Continuous Improvement: We promote continuous learning and professional development for all employees.
• Family-Oriented Approach: We prioritise the welfare of our employees and their families.