Food Order Expediter

Job Description

We are on the lookout for a highly organised and efficient Food Order Expediter to join our vibrant London team. This role requires exceptional coordination skills and the ability to thrive in a bustling kitchen environment to ensure seamless order delivery.

Responsibilities

• Manage incoming food orders, ensuring they are processed and prioritised effectively.
• Liaise with kitchen and serving staff to streamline order fulfilment.
• Monitor and record order statuses, addressing any discrepancies swiftly.
• Maintain high standards of food safety and hygiene compliance.
• Collaborate with management to develop improved operational procedures.
• Provide assistance in training new staff members as needed.
• Ensure kitchen equipment and workspaces are kept clean and organised.
• Engage with customers when necessary to handle feedback or concerns.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in a fast-paced food service environment is advantageous

Technical Skills

• Basic math skills
• Proficient in Microsoft Office

Soft Skills

• Attention to detail
• Time management skills

Advantageous

• Knowledge of different cuisines: Understanding of various food types and their preparation methods.
• Experience in a customer service role: Strong background in handling customer inquiries and complaints.

Benefits

• Generous holiday allowance
• Employee discounts on food products
• Comprehensive health insurance
• Pension scheme

Company Culture

• Innovation: We encourage creative ideas and innovative approaches to food service.
• Diversity and Inclusion: We respect and celebrate diversity within our team and our clientele.