Veterinary Receptionist

Job Description

We are looking for a compassionate and organized Veterinary Receptionist to manage front office operations and assist our veterinary team. The ideal candidate will have excellent communication skills and a passion for animal care, providing a warm welcome to our clients and their pets.

Responsibilities

• Act as a liaison between clients and veterinary team members.
• Manage incoming calls and respond to client queries efficiently.
• Process and schedule laboratory tests and procedures.
• Educate clients on proper pet care and preventive health measures.
• Assist in the onboarding of new clients and their pets.
• Participate in training and development opportunities as required.
• Contribute to a positive, team-oriented, and professional work environment.

Requirements

Education

• High school diploma or equivalent
• Certificate in Veterinary Reception or Customer Service is a plus

Experience

• 1-2 years of experience in a veterinary or healthcare setting preferred

Technical Skills

• Client management
• Payment processing

Soft Skills

• Attention to detail
• Positive attitude

Languages

• English: Fluent

Benefits

• Pension scheme and contributions
• Discounts on veterinary services for your pets
• Health and wellbeing initiatives
• Team events and social activities

Company Culture

• Community Engagement: We actively participate in community events and initiatives for pet welfare.
• Inclusivity: We celebrate diversity and are dedicated to an inclusive workplace.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance.