Travel Consultant

Job Description

We are seeking a passionate and experienced Travel Consultant to join our Cambridge team. The ideal candidate will have a solid understanding of travel products and destinations, along with excellent communication skills to assist clients in planning unforgettable holidays. You will be responsible for providing expert advice, managing bookings, and offering tailored travel solutions.

Responsibilities

• Assist clients in understanding travel regulations and restrictions.
• Provide personalized destination recommendations based on client preferences.
• Handle administrative tasks related to travel bookings.
• Create and manage social media content to promote travel packages.
• Engage with clients post-travel to obtain feedback and encourage repeat business.
• Monitor industry trends to keep offerings competitive.
• Coordinate with the finance department for payment processing.
• Offer discounts or promotions to increase client engagement.

Requirements

Education

• Higher National Diploma in Travel and Tourism or equivalent
• Certification in Travel Consultancy is a plus.

Experience

• 3+ years of experience in a customer-facing role.

Technical Skills

• Sales Skills
• Travel Software Proficiency

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent
• Another language is a plus.: Varied

Advantageous

• Fluency in additional European languages: Ability to converse in multiple languages to better assist diverse clientele.
• Sales experience in the travel industry: Previous sales experience that showcases an ability to meet targets and drive business.

Benefits

• Comprehensive health benefits and wellness programs.
• Performance bonuses based on sales targets.
• Flexible working hours and remote working options.
• Employee discounts on travel packages.

Company Culture

• Diversity and Inclusion: We celebrate diversity and seek to create a workplace where everyone feels valued and respected.
• Growth Opportunities: We offer ample opportunities for personal and professional growth, encouraging our team members to develop their skills.
• Work-Life Balance: We value a healthy work-life balance and provide flexibility to our employees.