Automotive Service Technician (Auto Service Tech)

Job Description

We are seeking an experienced Automotive Service Technician to join our team at ABC Motors. The ideal candidate will be responsible for performing a range of automotive services, from routine maintenance to complex repairs, ensuring high standards of quality and customer service.

Responsibilities

• Utilize diagnostic software to pinpoint vehicle issues.
• Assess and resolve customer complaints effectively.
• Ensure completeness of pre and post-service vehicle inspections.
• Provide technical support to other technicians when needed.
• Assist in the development of service efficiency improvements.
• Maintain and calibrate tools and equipment.
• Monitor vehicle systems for upcoming maintenance needs.
• Participate in team training sessions.

Requirements

Education

• High school diploma or equivalent
• Additional certifications in automotive technology preferred

Experience

• 2+ years of experience in automotive service

Technical Skills

• Vehicle Maintenance
• Customer Service

Soft Skills

• Time Management
• Attention to Detail

Certifications

• National Institute for Automotive Service Excellence (ASE)
• Ford Certified Technician

Languages

• English: Fluent

Advantageous

• Experience in a dealership environment: Prior work experience in larger service centres or dealerships.
• Additional automotive certifications: Higher level certifications in automotive service will be considered an advantage.

Benefits

• Salary of £24,000 to £32,000, based on experience.
• Performance bonuses and incentives.
• Pension plan with employer contributions.
• Discounted vehicle service and parts for employees.

Company Culture

• Continuous Improvement: We encourage continuous improvement and provide regular training to our staff.
• Respect and Trust: We foster a culture of respect and trust within our team.
• Customer Focus: Our commitment to customer satisfaction drives everything we do.