Retail Manager

Job Description

As a Retail Manager in Portsmouth, you will oversee daily operations, lead a dedicated team, and implement strategies to enhance customer satisfaction and drive sales. Your strong leadership skills and retail experience will contribute to our company's success, ensuring that we maintain our reputation for exceptional service.

Responsibilities

• Oversee daily operational activities and ensure the highest level of customer service.
• Recruit, train, and evaluate team performance to enhance productivity.
• Manage financial performance, including budgeting and forecasting.
• Drive promotional campaigns and assess their effectiveness.
• Liaise with suppliers to maintain optimal stock levels.
• Implement loss prevention strategies to minimize theft and inventory shrinkage.
• Engage with customers to build relationships and gather feedback.
• Ensure compliance with health and safety regulations.
• Assist with the development of store policies and procedures.
• Encourage teamwork and foster a positive store culture.

Requirements

Education

• Bachelor's degree in Business or related field
• Relevant retail management qualification is a plus

Experience

• 3+ years of experience in retail management or a similar role

Technical Skills

• Team Leadership
• Customer Service Management

Soft Skills

• Effective Communication
• Problem-Solving

Languages

• English: Fluent

Advantageous

• Experience with retail software systems: Familiarity with POS systems and inventory management software.
• Knowledge of visual merchandising techniques: Experience in creating attractive displays to enhance sales.

Benefits

• Competitive salary with performance bonuses
• Employee discounts on store products
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Teamwork: We believe in collaboration and supporting each other to achieve common goals.
• Respect for Diversity: We value diverse perspectives and backgrounds, fostering an inclusive environment.
• Continuous Improvement: Our culture encourages learning and development at all levels.