E-commerce Manager

Job Description

Join us as an E-commerce Manager where you will oversee our online sales strategy and lead initiatives to enhance customer satisfaction. Your expertise will help drive growth and innovation in our e-commerce offerings.

Responsibilities

• Coordinate and analyse methods to maximise digital marketing effectiveness.
• Monitor competitor activities and market trends to adjust strategies accordingly.
• Utilise data analytics to forecast sales and project future e-commerce growth.
• Train and mentor team members to improve overall performance.
• Implement best practices in user experience and website optimisation.
• Manage budgets for online promotions and advertising.
• Foster relationships with third-party vendors and external partners.
• Conduct market research to inform product selection and pricing strategies.

Requirements

Education

• Bachelor's degree in Business Administration or Digital Marketing
• Relevant certifications or coursework in e-commerce are a plus

Experience

• 5+ years of proven experience in e-commerce or online retail management

Technical Skills

• Digital Marketing
• CRM Tools

Soft Skills

• Adaptability
• Project Management

Certifications

• HubSpot Inbound Marketing Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Familiarity with Content Management Systems (CMS): Knowledge of platforms like WordPress for managing online content effectively.
• Experience in Social Media Management: Ability to leverage social media platforms to drive engagement and brand loyalty.

Benefits

• Health insurance coverage
• Flexible working hours
• Access to wellness programs
• Team building activities

Company Culture

• Diversity and Inclusion: We are committed to building a diverse and inclusive workplace where everyone feels valued.
• Flexible Work Environment: We offer flexible working arrangements to support work-life balance.
• Community Engagement: We encourage our team members to get involved in charitable activities and community outreach.