Hardware Technician

Job Description

We are seeking a skilled Hardware Technician responsible for maintaining and repairing computer hardware systems, including servers, workstations, laptops, and peripherals. The successful candidate will ensure efficient operation and implement necessary software updates.

Responsibilities

• Install, configure, and maintain hardware components, including desktops, laptops, and servers.
• Troubleshoot and resolve hardware and software issues promptly.
• Provide user support and training on new technology as needed.
• Maintain accurate inventory records of hardware and software assets.
• Assist in the setup of new workstations and hardware.
• Manage IT support tickets and ensure timely response.
• Conduct regular audits of hardware and systems for performance optimization.
• Work with external suppliers for hardware repairs and maintenance.
• Develop and implement best practices for hardware management.
• Stay updated on new technologies and suggest hardware improvements.

Requirements

Education

• Degree or diploma in Computer Science, Information Technology or related field
• Professional certifications such as CompTIA A+ or equivalent

Experience

• 2-3 years of experience in hardware maintenance and repair

Technical Skills

• Troubleshooting
• Windows and Linux
• Networking Principles
• Hardware Installation

Soft Skills

• Communication Skills
• Time Management
• Attention to Detail

Certifications

• CompTIA A+
• Microsoft Certified Solutions Expert

Languages

• English: Fluent

Advantageous

• Experience with Virtualization Software: Familiarity with VMware or similar tools for hardware management.
• Knowledge of ITIL Framework: Understanding of ITIL best practices for service delivery.

Benefits

• Competitive salary with performance bonuses.
• Health, dental, and vision insurance.
• Pension scheme with company contributions.
• Flexible working hours with opportunities for remote work.

Company Culture

• Collaborative Environment: We prioritise teamwork and collaboration across all levels.
• Continuous Improvement: We believe in continuous learning and personal development.
• Diversity and Inclusion: We actively promote an inclusive work culture where everyone feels valued.