Off Track Betting Manager

Job Description

We are hiring an Off Track Betting Manager to oversee operations at our betting facility. The ideal candidate will manage staff, ensure compliance with laws, and implement strategies to drive business growth in the competitive betting landscape.

Responsibilities

• Oversee the betting facility's operations and ensure its profitable performance.
• Ensure compliance with regulatory standards and responsible gambling practices.
• Lead staff training initiatives and ensure all staff are equipped to handle customer needs.
• Implement promotional strategies to drive customer engagement.
• Compile and present financial performance reports to management.
• Maintain strong relationships with external partners in the racing industry.
• Continuously evaluate the operational processes for possible improvement.
• Handle customer disputes and issues with professionalism.
• Supervise the smooth transition of betting technology and software.
• Ensure that the facility meets health and safety regulations.

Requirements

Education

• Bachelor's degree in Business Management or related field
• Master's degree in Sports Management is a plus

Experience

• 5+ years of experience in betting facility operations or management.

Technical Skills

• Knowledge of Betting Legislation
• Operational Management

Soft Skills

• Analytical Thinking
• Customer Service

Certifications

• Gambling Commission License

Languages

• English: Fluent

Advantageous

• Understanding of Odds and Betting Strategies: Knowledgeable in setting odds and betting markets for better decision-making.
• Experience with Diverse Teams: Proficient in managing a diverse workforce and fostering an inclusive environment.

Benefits

• Generous holiday allowance
• Pension scheme
• Employee assistance programmes
• Training and development support

Company Culture

• Diversity and Inclusion: We celebrate diversity and encourage different perspectives within our workforce.
• Innovation: We embrace new ideas and approaches, encouraging our employees to think outside the box.
• Customer Focused: Our commitment to customer satisfaction drives our decision-making and operations.