Protective Signal Operator

Job Description

We are seeking a dedicated Protective Signal Operator to join our team. In this role, you will be responsible for monitoring and responding to various security signals and alarms to ensure the safety and protection of our premises and assets. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain calm under pressure.

Responsibilities

• Monitor incoming signals from security systems.
• Quickly determine the nature of each signal and take appropriate action.
• Effectively communicate with clients and authorities as necessary.
• Maintain precise records of all incoming and outgoing communications.
• Perform routine system checks and troubleshoot any issues.
• Adhere to strict protocols and company procedures.
• Ensure compliance with industry regulations and standards.
• Provide exceptional customer service and support.
• Conduct regular training sessions and drills for staff.
• Document security incidents and follow up on necessary actions.

Requirements

Education

• High school diploma or equivalent

Experience

• 1-3 years of experience in a similar role within the security industry.

Technical Skills

• Proficiency in CCTV systems
• Incident Reporting Software

Soft Skills

• Critical Thinking
• Interpersonal Skills

Certifications

• Valid Security Industry Authority (SIA) license
• Basic First Aid and CPR Certification

Languages

• English: Fluent

Advantageous

• Additional certifications related to security monitoring: Holding relevant certifications in security practices.
• Knowledge of health and safety regulations: Understanding of laws and regulations related to security.

Benefits

• Comprehensive health and dental insurance
• Pension plan with employer contribution
• Employee assistance programme
• Paid time off for holidays and sick leave

Company Culture

• Inclusivity: We are dedicated to creating an inclusive workplace where everyone feels valued.
• Community Engagement: We actively engage with our local community and support various initiatives.
• Employee Well-Being: The well-being of our employees is a top priority. We provide resources and support.